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  • Worst tour of Grand Canyon South Rim ever! Took tour on 12/28/17. Bus driver was late picking us up @ hotel in Las Vegas. No apologies from driver - just as snarky comment of "Get on the bus, what are you waiting for? Got worst from there. Got to their depot and was herded like cattle to pay for the balance of the trip. Left an hour late for the tour. Had 1 stop (15 min) and 1 hour for lunch on the way there - lunch was meh. We reached the Grand Canyon @ 4:30 pm. We were told to be back on the bus @ 5:15 pm. I had 15 minutes to take pix of Grand Canyon. It started to get dark @ 4:45 pm or so. To sum it up, I spent 9 hours or so round trip and got a 15 minutes to view of the Grand Canyon! We were promised a tour of the Hoover - never happened. Apparently, the driver thought it was sufficient to slow down the bus and pointed out to us @ 10 pm that "For those of you sitting on the right side, the Hoover Dam." Really? That's our tour? I filed a complaint with my credit card company and was reimbursed the balance I charged on my credit card - $76. I lost the $20 cash deposit for the trip. If possible, I would rate this a big fat 0. I will NEVER take a tour with Gray line!
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