I needed to buy a new bulb for my car's headlight and I wound up here by sheer chance. I was driving around town on my way to who knows where and had one of those, "oh yeah, I forgot I need a new bulb for my car" thoughts. About that time, I saw this Pep Boys and pulled in. I'm a stereotypical female who knows jack squat about cars so if anybody could get ripped off, it's me. Well, I waltzed in and the employees were SUPER friendly and helpful. I guess they know that when a chick comes in alone that she most likely needs a lot of help. The store is very old inside but the guys working there know their stuff. They even felt so badly for me (I really turned on the pitiful look) that one of them came out into the parking lot and installed the new bulb for me. Yay!