Very shady company. They do hold up their end of the bargain (claims), but have always been very secretive and vague if you ask detailed questions about claim coverage and hospital bills. Employees seem really uneducated (over the phone at least). They proudly claim to be a "UnitedHealthcare" company but I've had to call UnitedHealthcare many
times to fix a problem that this Co. cant figure out and they always insist they have never even heard of "Sierra Health & Life Ins. Co." and cannot find it in their records. Even managers at UnitedHealthcare have no record of who this company is.