If I could give ZERO stars I would.. so disappointed with this store and the owner. Laat year I ordered a full sheet cake for my son's birthday, when my husband walked in with the cake I was in shock. That was the smallest "full sheet" cake I have ever seen. I immediately called the store and the owner said that was their standard full sheet size. I said there is no way I would have paid $45 for that small of a cake. She offered $5 off my next order then offered a free 9 inch cake. Neither offers were honored. I thought I would give them one more opportunity and ordered another cake for my son's birthday. I get to the store and NO CAKE!! The owner said she didnt get the order. She blamed the website and online orders then blamed it on her internet not working. How is that the consumer's fault. I said either I need a cake or my money back. The owner said she couldn't do either. Tried calling corporate customer service and the were closed (mind you it was 3:15pm PST and the recording said they were open until 7pm EST which is 4pm PST). Never again. Filed a complaint with corporate and will have to deal with my bank to get my money back.. save yourself from a headache and stay away from this location!!