Two years ago, I shopped at WF Plano Texas daily. And I loved it. I kid you not, and its because I don't cook.
The WF in Arizona continue to disappoint. Its like they are a whole different chain. They seem terrible for customer service.
Today I go into this location with one goal: hot breakfast potatoes. Of course no one approaches and asks customers if they need any help or if they are looking for anything. That somehow is not part of the AZ ethos.
I go to prepare foods and the guy has just dumped the hot breakfast potatoes into a tray with other breakfast foods. I asked him about it and he said they just struck the breakfast items and I can't have any since it is a health issue. He did not offer to assist me in finding other solutions to my hunger. He just walked away with a smug look on his face.
I looked around for another worker to help me, but I saw none. Where are they?
So I bought a gallon of water instead and the guy at the checkout did NOT ask "did you find everything okay today?" Because if he had I would I have told him that I did not find my potatoes and could he suggest somewhere nearby that might assist me. Oh well, failed at the last attempt. I guess I will go check yelp for breakfast potatoes nearby.
Plano would have tried to help solve my problem. AZ evidently does not.
I am shocked when WF trains people who come across as arrogant, non-servant-oriented individuals, and then expects me to drop like $9 per pound for broccoli salad. Maybe its because WF pays $X per hour? Maybe employees are frustrated? Just like I am frustrated at having to pay a lot? They are frustrated having to work for little? Not sure, but maybe $ is part of some corporate disconnect. I don't really care about high prices as long as I get gold standard customer service. But if I don't get it, I will shop elsewhere. (PS. I found that the Camelback WF location seems to focus better on customer service.)