Loved the idea of this service (ordered a pack-n-play, high chair, and toys), but I had a lot of problems. Their courrier delivered my gear to the wrong address, and when I called to look into it, nobody answered the phone or returned my message even though I called during business hours. Finally somebody replied to an e-mail I sent (they called at 8:30 that night), but I had already been calling everybody I knew in Toronto to find somewhere safe for my daughter to go to sleep (her bedtime is 7). Luckily a friend of a friend had some extra gear. Wee Travel did offer to deliver gear in the morning, but I expected a discount due to this major mess-up. They said they would only refund the delivery/pick up fee, and didn't seem to understand that it is a big deal to have the stuff you need when you're traveling with a baby. I understand that mistakes happen, but I was unimpressed by how this company handled it. Next time I would use a different service - there are several in Toronto.