I came to Redemption Psychiatry for transcranial magnetic stimulation. I found the staff to be highly unprofessional. Towards the end of my series, I had questions regarding the timing of the sessions. I called Jen the office manager three times and she has not called me back. I also wanted to schedule an appointment with Dr. Rouse. But if no one calls back, it is impossible to schedule. It really feels like patient abandonment. Clearly, Redemption first interest is the bottom line. Patient care is not a priority. And my daily tech, although kind, shares too much of her personal life. I don't think the TMS helped my depression. And the staff interaction adds frustration to the depression.