Came in on a Saturday to make a return, the supposed manager, was extremely rude. Brushed off my return onto an older associate who couldn't have been less excited to help, my return ended up taking 20 minutes for a single item. There was another associate who seemed to be the only one trying to help and they were both extremely rude to her. She had a lot of tattoos and was the only one willing to hold a conversation with me. If you're looking for great service steer clear of here unless the SINGLE nice associate is working. You can get the same products at any Sally's with nicer associates, by far.