I have always been a fan of Einstein bagels and was happy to discover this one since moving North. This morning, I ordered (2) plain bagels to go and since it was a simple order, I didn't bother looking in the bag. When I got to my friends house, I discovered (2)small blobs of bagel dough that looked nothing like a bagel! I have a photo to show if management would be interested in seeing. I won't stop here again.