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  • There are certain employees who understand how to do their jobs in the service industry and some who really do not. My party decided to leave Dave and Busters and go to Boston Pizza because Dave and Busters was the worst place to get service. Anyways we walked into Boston Pizza where we were greeted and seated by the hostess. Only issue was she forgot to give this party of 10 any menus. :s I once worked at a Boston Pizza, so I thought to myself I can just relive my past and grab my own menus. I got a couple and handed them to my friends and greeted them "Hi my name is Jimmy, I will be your server tonight! Can I start anyone off with anything to drink?" This was probably the best service they were going to receive all night. It seemed that way when our actual waitress was unable to take down our drink orders and forgot many of our drinks. We all were quite unimpressed, until a guy named Derek stepped in and helped/took over. He was a great server. Took down our food orders accurately and remembered who had what when the staff brought out the food. He was quite friendly and charismatic. He took our picture for the end of the night and jokingly took a selfie of himself to top it off. He definitely offset the rest of the bad service. Way to represent Boston Pizza Derek! Until next time, Jimstar out!!
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