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| - My boyfriend surprised me with a 4 course meal (via Groupon) to complete our last night getaway in Las Vegas. This place was beautiful; 20 feet ceiling draped in chandeliers, expansive skyline views and a romantic ambiance. The food was amazing with arugula salad, pasta, flank steak with pureed potatoes and a cheesecake topped with various berries. Now the groupon deal stated that 4 courses will be accompanied by a bottle of wine. The problem: the waiter who clearly found no interest in interacting with us after tossing us our pre-planned menus groupon had chosen, seemed to purposefully set us up. My boyfriend asked our waiter which wine came with the dinner and he opened up the wine list and pointed to one page. Now the prices varied up to $100+, so my bf asked several times, " so any of these wines come with the deal.". The waiter hastily stated yes, yes, yes. So we chose a $94 Cabernet with our meal. We had a lovely evening together until the bill came. Now don't get me wrong, we came to Las Vegas to spend money but voluntarily. Not only did the bill include a $55 dollar gratuity but also the price of the wine plus tax. WHOA! We signaled for our waiter and informed him of his apparent mistake, but he seemed to no longer speak proper English. So the manager was summoned and we let him hear our grievance quietly as to not disturb the other guest, He stated, "Why would you believe that a $94 bottle of wine would be included in the meal?" We explained the exchange with the waiter (seriously my BF asked at least 5 times) and the groupon deal. At this point I'm starting to get ticked off because the manager was just being condescending and dismissive. After 6 minutes of an all out discussion, I said, " Just pay the bill so I can write a review." Then the manager seemed to change his tune. All in all, we walked away paying $22 for the gratuity but it ruined my whole surprise Las Vegas vacation. I will never return to the Palms nor the Nove EVER AGAIN!
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