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  • I moved to the Augusta Ranch area 6 short months ago. When my mother in law came to town she was thrilled to see a quilting store within walking distance to my home. Her trip from Texas was only 2 days, but we were sure to check this store out before she went home. The treatment we received initially from the owners husband was very nice, but he was not knowledgeable about the products and often asked for assistance when we asked questions. This was fine as we realized he was the owners husband and was not versed in day-to-day operations. My mother in law is an avid quilter and was walking around snapping pictures of various quilts. We caught the eye of a woman who was chatting with others but were not informed or instructed in any way. When my mother in law went to snap her final picture we heard a woman screaming and demanding that the picture be deleted immediately, she continued to make this demand even after my mother in law answered and obliged her. We found out this woman was the owner and the quilt pattern was owned by someone. Her screaming at us was incredibly embarrassing. I'm not sure if this was a cultural response or if this woman just had no manners. Either way I strongly discourage patronizing this business. Bad day or not we need to operate in a position of grace and gently inform customers of any wrongdoing. I've certainly been treated better at big resellers like JOANN's and Hobby Lobby, not to mention their prices are far better. I'm sad to say that this is a small and local business I cannot support.
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