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| - Do not move into these apartments unless you are prepared to move into an unprepared apartment!!!
I was planning an April 1st move in, and the best they could accommodate was April 9th, due to them wanting to make sure the apartment was "100% prepared." I was patient and made arrangements with my previous tenant to move out that date. The day before I called to let them know I was going to be coming in at open to sign the lease and grab my keys before moving in. They let me know what they would prefer for me to come an hour or so after opening to let them get "everything prepared for me." I understood and, instead of only giving them an hour, I waited until 3pm to arrive and get everything signed.
I understand that my mistake was not doing the "walk through" with the assistant manager who was on site, but I trusted them with the plenty of time I gave them, so I signed everything and went to my apartment. I entered the apartment only to find a floor UNVACUUMED and UNCLEANED. I thought they asked for extra time to do a walk through of their own before I arrived, only to find that they did not.
The management at first did not believe me when I returned to the front office, so I made them come see the surprise they left me. Not only that, there were a few light switches that were not working, a cabinet doors hanging by one screw and a dishwasher that was not working. So much for being "prepared."
Although management has remedied all of their mistakes in a timely manner, first impressions mean EVERYTHING. Their "new image," is an unprepared and uncaring image for their new tenants.
I'm not one to extort for benefits, but I do believe I was wronged in arriving to such a mess. The "best," they claim to be able to do for the mistakes was 1 free day of rent. I hope management reads this, as I will not be renewing my lease and will ADVERTISE my experience with their apartment.
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