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  • Drove to this location today in order to purchase a "Yukon 9 Drawer Mobile Workbench. As many of us do, I intended on using the 20% off coupon, which is often provided in various magazines and such. However, the cashier would not accept my coupon for this item. I inquired as to why not? She advised me that this item was an excluded item. I advised the cashier that I would not be making this purchase and left location. Upon getting home, I went to the website and looked at the exclusions listed on the coupon. The listed exclusions did not match my item by brand name nor by product type. As a result of this, I telephoned the location and spoke with a female manager. I explained what had occurred and the manager told me that they considered this a "storage cabinet". Funny, I thought. With my grasp of the English language and various definitions, I explained that a "mobile workbench" is far different than a "storage cabinet" and that I should be allowed to use coupon. The manager was rather flippant in her attitude and chose to argue with me about definitions. As a result of this, I will never go to this location, nor will I purchase anything from Harbor Freight Tools. If they wanted to exclude this item on their coupon they should've done so by brand-name or specific item name like they do for several other products. So much for the customer being right, especially when the customer is right!
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