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  • Visited Captain Robin's on quiet afternoon based on the 2 previous reviews and was extremely underwhelmed by both the food and service. We began our experience by being place directly in front of the door, causing us to get nearly body checked each time someone passed our table. We sat for roughly 20 minutes before our waitress came to take our drink order, during which time we were able to determine what we would be eating as well. We ordered from the menu and the waitress seemed confused and made us point to the items for confirmation. She seemed very flustered and confirmed our orders several times before she felt confident. The drinks then arrived 15 minutes later. My boyfriend got a half cup of coffee and my soft drink came as ordered. Our food then arrived roughly half an hour later despite tables who had arrived after us getting their food far before us. My partner's eggs Benedict were essentially hard boiled and drenched in hollandaise and were accompanied by a mountain of lightly cooked hash. I ordered the fish and chips which, at a seafood restaurant, I assumed would be amazing. The fries were delicious but the halibut left something to be desired. If I had ordered it in a pub I would have enjoyed it but I unfortunately expected more from this establishment. If the food or service had made up for the other in some way it could have saved the overall experience. But we did not receive any acknowledgment of the wait or even an apology. We were never checked up on and had to track down our waitress for a refill. This was extremely disappointing and a waste of 2 hours. Yes, the whole experience took that long! Looking around at the other patrons many seemed anxious as if experiencing similar situations. With all the diverse restaurants in Port Credit I would not recommend wasting your time at this place.
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