I broke my screen on my cell phone and took it the Sun Cellular. They fixed it with in 30 min. I was told that they wouldn't be able to put down the glue that goes between the glass and the touch screen before they did the work. They told me it would then make the sensitivity a little touchy. I didn't do my research before hand to find some place that would put down the glue. Needles to say, the screen is driving me crazy!!! All in all they did what they said they would, and in a timely manner.