On a beautiful Saturday morning my wife and I were getting ready to go enjoy the weather. We got in the car and found that the garage door would not open. I pulled the handle on the door to try and open it manually. It would not open. I discovered that the door spring had snapped in half. We were stuck. Both cars in the garage and no way to open the door. I called Wes at Garage Door Solutions. He had done some work for me not long ago on my garage door opener. I phoned him at 10:40am and explained the issue. Wes said he would do his best to get to my house that day but he was very busy. I explained to Wes that my wife and I were looking forward to getting out on such a beautiful day and it was a bummer that we couldn't. I set up an appointment for another day to have him come by. About an hour later, I received a call from Wes and he said he would be at my home by 12:15pm to fix the spring. WOW! Wes was there at 12:15pm and the garage door was working perfectly shortly after he arrived. That is service!!! I would highly recommend Wes and Garage Door Solutions. Wes has great service, quality work, fair prices and empathy for his customers. Thanks again Wes!!! Mark Jackson