I made my appointment for an underarm wax 4:15 and when I arrived I was told to come back in 15 minutes because I missed my 4pm appointment. I tried to explain that my appt time was in fact 4:15, but the girl was already in the middle of another person's haircut. I went back and she said that I was right after all. She was nice about it, at least. Even though I've been waxed before she was very informative and thorough, explaining everything she was going to do. She was nice and made great small talk. The website quoted a wax at $15+, and maybe I've been spoiled by my other waxer, but I was surprised when it came to $30, especially when she commented over and over again that I didn't really need the wax and should have waited another week.
Considering there are so many waxing places, it is very unlikely I will go back. It's very convenient to my home, but not at that cost. If you are looking for a better wax, go see Deyna at Wax On Wax Off.