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  • I have been here for less than 2 months. I first loved this place, but I haven't been here for too long and there have been multiple issues. First, the staff was nice and made an appointment for maintenance to come fix a few things, but maintenance never showed up. I got a call hours later with an apology. The staff made another appointment for the following week. I was told one day, and then sent an email with a different day that I didn't see until later. I got a call from maintenance asking me if they were supposed to come that day or the next day, because they had a note that said one day, but the computer said another. I told them that it was the next day, no one showed up the following day. I informed the staff, and they sent somebody else one hour after the appointment time who was really nice and fixed the problems. Later, I was informed that there was a mistake with my first bill after I paid my rent, so they charged me an additional amount that didn't appear on my first bill. I thought it was okay, since mistakes do happen, so I paid. However, when I paid my rent for the next month, I had a charge on top of what I had already paid for the mistake. I don't know if this charge is for the water issues we have been having at the complex that required fixing, but this was not a part of the agreement. Also, last week the water was shut down for repairs, but it was very inconvenient to not have running water, especially since I have a filter connected, since I don't drink bottled water. I had to go out after work during traffic hour to go buy water and food because we didn't have water
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