I used to think that when going to a fast food restaurant that the best and easiest way to get the meal that you want is to order according to the number on the menu, but I found out otherwise here today. Be careful right now as their ordering system has been changed and it is not giving you the meal that you order and in my case caused me to be overcharged by a couple of dollars. I ordered a three piece spicy chicken tenders meal and they charged me for a 5 piece and even when I told them about it they at first tried to tell me that I was wrong until they finally actually took the time to listen the second time what I was saying.
In my perspective it's not so much that there was a mistake or a problem but when you immediately tell the customer that they are wrong when they pointed it out to you without looking into it this is not good customer service