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| - I hate that I even have to give ONE star to this place! WARNING! They are SHADY! And they are LIERS! My husband met the "owner" who's really not the owner at the gas station (I know, I know) But, being a small business owner, and the ploy of them paying the deductible, he was like let's go with him. We needed both bumpers and the back qtr. panel fixed from an accident that happened in the parking lot. Not major damage.
And now the fiasco begins...
My AAA insurance adjuster called on a Monday to make an appointment. He arrived the next morning for his 9am appt. They didn't show until almost 10am. And my truck was ALREADY in pieces! He reviewed the damage, and due to the "extensive" damage that was done to my truck it had to be totaled! Wait WHAT?!
I called Chris, who made excuse after excuse as to "why". But the other 2 estimates I got, they didn't have to take it apart...
1st off, who gave you permission to take my truck apart? Insurance nor myself gave permission for the truck to be taken apart with out a price. So now we owe him a "tear down" fee of $1500.
I couldn't pick it up, so I wanted to see it. My husband and I went down there and to our surprise Chris was waiting for us, sitting at his desk with a SHOTGUN by his side. Yes, a GUN!
Guns were not in there on our first visit.
My opinion of what they did since the damage was VERY minimal. They took it apart, and damaged my truck so that they had more repairs, and when that back fired on them and the insurance wanted to total it, they were stuck with the foot in the mouth. But they could never admit that. But when I broke that down to Chris at the shop, he just looked at me like "Oh, how did you know".
Fast forward..
It finally cost us $4000, 2 weeks of stress, no sleep, continues empty promises and deals to get (2) bumpers and the back qtr. panel fixed. I won't even say it's a great or even a good job on the work as it's so disturbing.
Head the warnings posted here. DO BUSINESS AT YOUR OWN RISK!
So extremely disgusted and disappointed in this. Makes me sick typing about it.
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