The first time I tried this place I absolutely loved it, but the second time my pizza was burnt and nothing was done to rectify the situation. The waitress just acknowledged that it was burnt, and asked if I wanted it boxed up. I'm not one to complain and probably should have asked to see a manager, but figured since the waitress didn't do anything about it, nothing would be done.
I'll definitely try again, and will update my post with the results...