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  • Slow service wait times of over an hour for food don't impress me especially for the premium price tag. I'll break down the review into two parts service and food. The only good thing that they seemed to learn from their Lawrence location was the need for a large waiting area which was cozy and comfortable which was nice to see but it makes sense when you are unable to provide food in a timely fashion leading to long wait times. Service - from seating to when my oysters finally arrived was a total wait time of 60 minutes; despite the server asking us if we wanted the oysters first or just everything as it became available; we chose to have items arrive as they became available. Despite asking the question our oysters still arrived before any food and the actual main course took an additional 10 minutes making a grand total wait time of 1 hour and 10 minutes. For a place with a premium reputation it baffles me that the service quality lacks so much. Examples include missed orders, servers reaching over your shoulders to clear plates, to giving you the bill without asking for it. When we pressed the server regarding the long wait for food his response was "cant you see its busy?". With a max seating capacity of over 200 people it boggles my mind how there are only two people at the oyster bar opening oysters. Its like the old saying of the grocery store running out of milk. Take a look at the pictures yourself does the restaurant look busy? enough said. The worst service was at the end where the server just brought the bill to the table despite us wanting to order some drinks. Food - we ordered two dozen oysters and half a dozen clams, shared 2 soups and 5 main courses. The soups were sub par and overpriced for what you get. The clam chowder had not much clam meat and the lobster bisque was absent of lobster. I can understand a $5 soup not having much meat but a $10 soup should have at least some meat. The main course took a whopping 1hr 10minutes to arrive after the one hour wait for oysters. Of our 5 mains only 4 arrived when we brought it to our servers attention he said he would put in the order again for us but would take another 30 minutes! Way to piss off your customer even more. The quality of the food was disappointing most of the food was too salty or over cooked. Portion sizes were small and once again lacking meat *surprise* *surprise*. If you are looking for the quality known from their Lawrence location I would suggest going back to their original location as the new location is not even close in terms of service and food. The level of service and food to price level is inconsistent and you can get better for less elsewhere. It seems like they are still trying to get things right but just a disappointing start.
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