I wish they had a zero star selection cuz they don't even deserve one star. I brought in a women's suit blazer in for repair. Like most ppl who wear suits its always the elbows that wears out first. They sewed a patch OVER the one elbow and it is very noticeable so I no longer can wear it and it is garbage. Can you imagine walking into a client meeting with one patch over the elbow with revealing zig zag stitches that looks like a drunk person was using the sewing machine for the first time? They can't fix it and tried to explain to me that they have been in business for 15 years, and have fixed many elbows and 99% no one ever complained except me. So they take no accountability. I have asked for a partial refund but they refused. Funny thing is that the owners son suggested to sew a patch on the other elbow to match the other ugly one.