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  • Not all Tropical Smoothie Cafe's are created equal. And unfortunately this place earned my first one star. This location needs a serious revamp. First of all, they're highly under-staffed, and I appreciated the one employee doing all he could. But he was overwhelmed, and it took awhile to take our order. And it was really hot in there. Perhaps problems with their A/C? The young man was great, apologetic and made our drinks. Unfortunately, he made my drink wrong. He offered to fix it, but it wasn't much better. I don't fault him, that's a lack of training. He also informed me that they were having a problem with their POS system so my rewards didn't register. I can't fault him, but this location needs help.
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