I needed to have 15 pages of petitions notarized so my husband called our regular Chase but they didn't pick up so he called this location and they said it was free for customers and to come before 5pm. I got there at 2:30pm and the bank was completely empty. When I asked to have the pages notarized the banker asked how many and I let her know. She told me she was the only banker there and each page had to journaled so she couldn't help me. The bank was dead and I would have been more than happy to wait if someone came in but to just tell me she couldn't do anything was unacceptable. Good reason to find a new bank with employees who understand they have to do all parts of their job.