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  • The store had great service but having it explained to me that updating the OS on my Macbook fried my hard drive and that I would have to replace it, sucked. Makes no sense to have a perfectly working computer fry the hard drive when it was the system that told me to do the upgrade. Update: I made contact with the customer service mother-ship, located in the US and was eventually transferred to another office in the US. The supervisor was an older man, retired from the IT industry. Refreshing to say the least! We got the issue resolved and I am very happy.
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