Never flying USAIR through Phoenix, AZ again...beyond horrible customer service. Specifically, a young woman named Jade who is on a serious power trip made my departure from Phoenix unbearable. Rather than being helpful in any way, Jade chose to constantly threaten my ability to take the plane. Uninterested in my issues or questions, Jade repeatedly said: "I can un-seat you. That means you won't be taking the plane."
So USAIR according to Jade is threaten, threaten, threaten...
REALLY wishing I'd flown Virgin...
That being said... VERY nice people working USAir in Las Vegas...(quick layover / plane change in Phoenix).