So we're moving out of our house and trying to get everything cleaned up to make it presentable. After having some other services come in I have to say I'm sick of people coming in and trying press me to up charge my Groupons. I want the service I paid for. With Luiz, this was not the case. While he did mention there was a possibility for a deeper clean, he wasn't pushy about it at all. I opted for the Groupon cleaning and was very happy!
After getting all set up, Luiz and his partner made sure to explaine their products and how they were chemical free. Very important with my daughter and dog running around. The total job took about 30 minutes and, if you look at my before and after pics, it was awesome! We haven't had our grout cleaned since we've lived in our house. That's 5 years of disgusting that he cleaned up in no time.
I am big on customer service and I have to say, this guy had to be one of the nicest people I have ever met. He talked to me the whole time while doing his job and actually seemed like he cared about informing about the History of Grout. If we weren't moving out of state I would definitely use this company again for carpets, grout, and anything else they provide. I highly recommend snagging this Groupon and telling Luiz that Patrick sent you!