rev:text
| - I bought my water system at Lowes 9/8/12.
This is the company that came out to install my system.
The technician who came, did not come prepared. When I went to Lowe's I let them know that I had a stainless steel sink. The technician's drill that he brought, did not go through my sink. It just turned bright red (from all the heat) and had metal shavings go every where. He had to call a co worker for parts and equipment.
SO WE WAITED. AWKWARD.
He left a complete mess underneath my cabinets... I'll attach pictures. Cables sprung up at me out of no where, and he left wood shavings all in my clean pots and pans.
Another technician, and a Lowe's representative had to re-visit my house to clean up the mess, and to staple back the hose. Unbelievable, that a "professional" would leave this type of mess.
Due to my experience, they say when it comes to change my yearly filter it will be "free"... We will see on Monday, seeing as how I am having little to no water flow, I get about 32 oz, and the water stops.....I have been buying bagged ice, because it is not running to my fridge. They are due to come out between nine and eleven, and Ameriflow said that it was possibly my filters.
6/17/13
The technician showed up right at nine. Big points there . The only thing is... they sent the same technician that left the mess in my house last september. Weird.
As I thought they would, they wanted to charge me eighty some odd dollars to service my system. Awkwardly, I had to tell him that we had to call someone about that.... because the "technician" that installed it left a disaster after him... and when they came to to fix it, I was told about my next service being free.
He told me that that was him. And that he was "new" and having a rough time. And that he had a bad time with my sink... but he has a new drill now.
Updated from 1 stars to 2.
|