I've only been to Flict once so far, but I was very pleased with my first visit. The salon is clean and beautiful and I was greeted warmly by the front staff. I was given a form to fill out which was a first for me, but I liked that- it felt like the salon wanted to make each visit unique to the individual. My stylist Reese came up to the front to meet with me and bring me back to her chair. We talked about what I was looking for and she went over different suggestions due to my type of hair. The overall experience was very nice and I liked my hair very much when we were done. I felt like I was listened to. I will be back- the cost was also very affordable, fyi. Thank you Reese.