We took a family trip to Arizona from CNY. We booked Hertz online and expected to be able to just pick up our car when we got there-price shown online. Our trip expenses were all planned out ahead of time. However when we got there they added on hundreds of dollars in taxes and told us we need all this extra insurance and our actual price was more than double what we had expected to pay. This should all show up online-no hidden prices. We have rented cars before online and never had this issue.