The customer service has really gone down the tubes at this place. I seem to have bothered the staff by coming here and interrupting their precious texting and Facebook time. Must be nice to be on the clock and not have to do your job. I just might apply!!
My latest visit started with me standing at the host stand and watching the girl click away on her phone. After about 30 seconds I said, "Good morning." She looked up and said, "If you want a seat, she [pointing to another girl sitting down, clicking away on her phone] will help you..." then went back to her phone. In disgust, the other girl got out of her seat with a loud sigh and said, "This way..." without asking how many in my party, greeting me, or anything.
She sauntered to the back of the restaurant, put the menu on a table and walked off without another word. Great job so far! Two for two.
As for the server, I have no review. Waiting 10 minutes for someone to show up is way too long. No water. No "someone will be right with you." No "your server is having connectivity with her phone and can't update her status." No "the kitchen is on fire so there will be a wait because your server is also on the Fire Safety Squad." Nothing.
Strike three!
It is a shame because I have been here many times before and enjoyed each meal.
I will not be coming back. Screw that noise!