We come here on a regular basis and normally have a good experience, unfortunately tonight we came in for karaoke like most Friday nights to sit in a half filled bar for over 30 minutes without even being acknowledged. A member in our group even got into the song rotation and sang a song before I finally decided to approach the gentleman that appeared to be the manager. After telling him how long we had been waiting he said ok. It took a couple more minutes before he came out from the area by the bar to help us himself. Shortly after he took our drink order a waitress came over to ask if we needed a drink or something and when we said our order had literally just been taken she left in a huff and we didn't see her again. The manager brought us our drinks but was more interested in being on his cell phone to take care of customers. It's really unfortunate because we have been coming here since they opened but the new staff and management need a lot of help because of it continues like this we will not return.