Ashley is horrible! I called before I purchased the groupon. I was told to not buy the groupon and pay the amount in the salon. I told them I would not do that. I also told the receptionist that instead of highlights could I get an all-over color. She assured me it was ok. I bought the coupon, made the appointment and showed up Early for my appt. I was greeted by Ashley. She told me she could not do the all over instead of the highlights and there would be an upcharge. She also told me that Robbie the receptionist prob gave me wong info but if I paid her extra she would do it. This lady is a THIEF! Do not go see her. Im saving you time and money!