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| - Here's the thing. I have been looking for a couch for 3 years...yes, literally 3 years! This was supposed to be Christmas present and haven't been able to find the right one. My mother told me after I had all but given up hope, to go to this place and check
It out.
First of all, it's not a large shop. If you're looking to walk for miles and miles, this isn't the shop for you. They do, however, have a cream-of-the-crop selection that within about 10 minutes, I knew what I wanted to investigate further. (Yay for not spending so much time in a furniture shop!)
Secondly, this is a family-run store! Hooray for local businesses! They are low pressure (which is nice because I've been high-pressured to death) but also very personable. To the untrained eye, this may look like they are hanging out with friends and not taking care of you (as per the reviewer Anon A. seemed to think) but it's actually just ONE person manning the store, MAYBE two on a busy day but talking through options because they are THOROUGH.
Thirdly, because they are so personal, they aren't going to BS you. I got told by Ashley furniture that they warrantied their leather for a lifetime and I took the salesperson at their word. When I called and spoke to Dan, he laid it all out that they were trying to pull the wool over my eyes. No one, he says, would do that past one year in the industry. I know what you think, he said, she said, right? Well, being resourceful, I looked up Ashley's written warranty and it states that it is only good for a year. The big box store had lied to me to get the sale while the small business, who told me the truth and RISKED a sale, didn't. That means a lot to me.
Fourthly, they worked with me to give me the best quality for the best value. They not only have financing available but are willing to work the numbers for you if you have cash.
As someone who is a pretty tough nut to crack, these guys gave me sanity in a new couch (FINALLY!). Thank you so much!
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