We had checked in VERY late Friday night because we had checked out of a very disgusting hotel and everything was booked for the weekend... The guys at the front desk were very nice and had promised us that we could stay 1 night then just check into a different room for the rest of our stay.
As we felt a lot better here, we made sure plenty of times we would be accommodated the entire weekend.
First things first, they thought they gave us the wrong keys so as we get to the second floor, they tell us to come back because they gave us the wrong room.... So we get "our" key & we walked into someone else's room that smelt completely like weed. We ran out so embarrassed and ran down to the front desk.... Which they ended up saying "no big deal it's one of our friends"....... Um okay but not it was a big deal I've NEVER walked in one someone before what an embarrassment!!! They ended up telling us it's okay we'll give you a better deal on your room so sorry....
Okay whatever at that point we were just tired and wanted to sleep. The room was nice, the clubs around it are very loud but it didn't bother us.
We go down stairs in the morning with all of our stuff hoping to be able to switch rooms like that had promised us the night before... Well they were completely booked and they had no idea what we were talking about......
At that point we were very embarrassed and appalled that we asked SEVERAL times the night before & made sure they could accommodate us our entire stay and that's the only reason we stayed!!!!!
Although the front desk was very nice they couldn't do much for us. They did call another hotel to see if they had any availability & they ended up finding one thank god!
They were very in organized and I wouldn't feel comfortable staying here again.