I also am impressed with the great attitude and knowledge from the staff.
One guy even recommend against buying some accessories because they could be made with readily available materials. Instead of buying expensive and heavy sand bags, you can just put books in a shopping bag and use those to weigh down your stands. Another time the girl didn't know the answer to a hard question, but referred me to fuji's direct support number for my series of camera. Turns out I already have an amazing service plan through them.
These two experiences are typical of the quality customer service, knowledge and enthusiasm the staff there have for the craft and technology of photography at Downtown Camera.