Friendly & helpful staff, but consistently high in price. If I'm in a rush to find something and just don't have time to shop elsewhere or order online, it's a convenient stop (right beside Trader Joes...) -- but for example I stopped in yesterday because I was a bit freaked out by all the ticks I was suddenly finding on my dog. They recommended a good product (I did a quick check of the product review on my phone while there) and my member's card gave me a $10 rebate, but now that I have the time to look online... I paid $69.99 for a Seresto collar that Amazon sells for $50 (free shipping). Gahhh!!! Live and learn.