This is so unfortunate. We used to be a regular and god knows how much hundreds of dollars we spent bringing family and friends to this place. Our last 3 experience has been terrible. THE ONLY PLACE THAT IVE EVER HAD TO ARGUE WITH THE SERVER LUDA (i think her name) regarding hair in the yogurt. Her response was what am i supposed to just believe you since we have no one in out kitchen with that hair.? How rude the manager wasnt even helpful with that regard... thats just crazy..we ordered the Sultani and the quality has not been as it used to be. The rice was cold and stale rice. It has been a multiple times that we had poor experience in the past. Cold stew and ghormeh sabzi. Im very meticulous on customer service. I understand the quality of food at times can change but the service is important. We as consumers can be craZy at times but we can always appreciate nice smily customer service.