First time going to this brand-new sprint store. Didn't go in with high expectations, because my friend had just come from this exact same store. She said they couldn't help her, but my phone broken. Walked in and there were four associates, one person needed two of them. Had to wait about 10 minutes and till someone finally left and was able to be helped. They really couldn't do anything for me, that's why I put only three stars. They advised me as to which sprint store could help me because they don't fix phones there, and the cost it would be to fix my phone, but that was all they could do for me. May I told my friend that they had no technician Mary that day, and they told me that I could only get my phone repaired at a sprint store that repairs phones. I guess not all sprint stores are the same. So much for building one close by.