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| - Review for order placed on 9/8/13. This is a place I have been to 30+ times to order take out in the last 4 years. I love there pizza, entrees, coupons, etc. I have been twice this year with very subpar results. Yesterday I found out that they changed owners or management, which made me skeptical. Apparently i should have trusted my instincts. I ordered takeout and they would not honor my coupons, they informed me of new management or owners, ok whatever. When I picked up the order I made sure to ask for a plastic bag to double bag the paper one given. Good thing bc this thing leaked oil ALL OVER THE PLACE. The bag looked like it had a philly cheese steak from Geno's in it. My leather seats would have been ruined. Not to mention the girl at the counter basically rolled her eyes when I asked for the bag and double checked my order in front of her. . I asked for some minor changes to 1 dish, extra meat sauce to the lasagna and a side of sausage. There was little to no meat sauce on this lasagna AT ALL. It was 80% cheese and was just awful, i ended up throwing half of it away. My gf got the Fruiti de Mare and didnt even make it 1/2 way thru her dish before she had the RUNS! Totally unacceptable. I highly doubt I will ever order from this place again. I can think of a better way to spend $30. such a shame. Bye Macianos, we shared many great football Sunday's together but I think that was the last.
UPDATE*************
Spoke to several people there this evening. The "Manager" was some guy, couldnt hear his name, but could not find my order history for 15 mins, kind of a joke. However i did speak to a Marinka? Who was very nice and actually apologized and refunded my order. That was pleasant as I was only calling to give them my 2 cents. Guess I will give them 1 more shot and hope next time is great like all the previous times.
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