The theater itself is quite nice. The self serve ticket/pickup boxes are in the front entrance by the box office. Would probably be better to have them outside to have less traffic when you walk in. I also use movietickets.com for tickets and you can't pickup via will call if you use a promo code. You have to goo to the box office and are supposed to print out the confirmation paper. I didn't have a printer so I let him type in the number from the email on my phone. Seats are comfortable and video presentation was very nice. Was initially worried when we sat down because there were a few horizontal lines going the screen but those were only on the advertisements. Taking the back way out was also quite an adventure, it took us 4-5 doors to finally get out. 4.5 stars.