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| - I got the Living Social deal as a way to "try out" new housekeepers. I bought a voucher for 3 hours of cleaning. Scheduling was difficult initially as I only ever got voicemail and it would take a few days to get in touch. I even tried emailing her to the address she mentions on her outgoing voicemail message. She graciously honored my voucher even though I was unable to get scheduled by the expiration date. 1 star.
She was 15 minutes late, but she did get right to work and didn't bother me with a lot of questions. But looking around now, it appears to me that she wasn't even here. I did not tell my husband that we had cleaning service today, and he DIDN'T EVEN NOTICE. I don't know what she did for 2 hours. Oh yeah, the voucher was for 3 hours but she didn't stay for 3 hours.
She does not take initiative. You have to tell her very specifically what to do, so be prepared with a detailed list. I had TO ASK her to vacuum before she left.
Here's what I noticed after she left: She doesn't do dishes (she said it's a policy). She doesn't take out the trash, she put a trash bag with the bathroom trash next to the kitchen trash on the floor. She doesn't put dirty dishes in the sink (she wiped the counter around them and left them there). She left dirty laundry in a pile on the bathroom floor, didn't take it to the hamper or the laundry room. She left a piece of tissue paper on the bathroom counter and cleaned around that. She left empty beer bottles on the coffee table, didn't take them out to the recycling. She didn't vacuum my son's room, nor make his bed. She did not clean the inside of the microwave. She cleaned the tile floors pretty good I think. That's about the only kudos I can give her. Now that I think about it, I should request a refund. Or maybe an opportunity to make it up to me. Regardless, I've have MUCH better cleaning in the past, so I know what to expect and this was an epic fail.
UPDATE: I found this after I wrote the review. I was in the bathroom, and there was a cup that my son had in there a few days ago that had some milk still in the bottom. Well by now it had curdled into a disc. She left the dirty spoiled milk cup in the bathtub and on top of that, she put my shower puff thing in the cup! I feel like I've been punked.
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