I have been here a number of times - ordered off both the menu and all you can eat.
1) The rolls given in AYCE orders are ridiculous. I have tried AYCE here three times - the roll is essentially all rice. There is almost no fish or filling. The quality of the roll is definitely different when you don't order AYCE, which isn't stated up front.
If you are going to offer AYCE, have it be the same quality or don't offer it all. As a customer, its a huge turn off.
2) When we came last time, their was two people next to us who ordered AYCE (this time my party was ordering bento boxes). The server asked them twice rudely if they were sure they wanted to order that much food.
The customers looked kind of uncomfortable, as the waitress was loudly embarrassing them. They confirmed their order. As they received it, I couldn't believe that the waitress had been so critical. They hadn't even ordered that much. It was SO rude. If it had been me, I would have gotten up and left.
3) Getting your tea refilled or having your server come by takes a miracle.
4) The plain rolls are much better than than the more 'creative rolls' that are over sauced and salty.
I do still come here for a quick take out of bento box or bibimbap, mostly because of convenience. After a few negative experiences (the shaming of the customer being the last straw), i have decided to stop coming in - especially for dining in.
There is much better quality sushi and reasonable value in the area. Not sure why someone would choose this place over another.