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| - My wife and I went to Berge Ford in Mesa, AZ last Weds looking for a new 2017 Ford F-150 pickup truck.
From the moment we arrived, Bruce Bressler (Internet Sales Manager) made us feel 100% comfortable and put us at ease. Very nice showroom with comfortable waiting area. But, we weren't waiting long as Bruce already had a truck with all the equipment options we wanted teed up for a test drive. Loved the truck and also appreciated Bruce's knowledge concerning how much truck we needed for the job (using it to tow a 7,000 lb travel trailer).
The negotiating process was entirely professional and business-like, no "high-pressure" tactics at all... agreed on a very fair price with no game-playing whatsoever. Believe me, I'd done my homework and this was a great price for the truck we purchased.
Then, met with John Hurley in the Finance Dept. John is also a very personable individual. Again, extremely professional and thorough but very pleasant to work with. Again, no "high-pressure" sales tactics. Options were discussed, questions answered, etc. but when I said "yes" or "no" to various ones there was no pressure or further discussion - we simply moved on to the next point on the agenda. All in all, a painless, friendly and very efficient process wrapping up our transaction.
Many thanks again to Bruce, John, Jeremy, Fran and the other good folks at Berge Ford in Mesa. I've purchased a lot of cars over the years and this was - by far - the best and most pleasant experience ever... hands down. My wife and I felt as though we were dealt with in an honest and straightforward fashion; we felt respected and very comfortable throughout.
So, yes... "Woohoo! This really is as good as it gets" in my opinion. Giving Berge Ford a solid "5 Star" rating with no qualms whatsoever. Haven't yet tried the Service Dept but - based on our purchasing experience - I'm sure it's equally first-rate and professional.
We won't hesitate to shop at Berge Ford for all our future new and used car needs.
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