The Cosmopolitan had high hopes for 10 girls staying here for my cousin's Bachelorette party.
The main front check in area is very flashy and nice. The chandelier is also beautiful. Our city suite room is spacious, bathroom has a nice view.
That's about it... Do yourself a favor and don't book any rooms here. The service is horrible. Room service is unprofessional. This is the first & last time we will be staying here.
Reasons why:
They don't treat their guests well.
Had to pay for Marquee's pool party. when we were guests.
Our room keys didn't work, we had to go down to the front desk OVER 5 times to get it to work!! WTF?
our phones did not work the entire weekend, had to call from the other girl's room!!
When called about buffet price, was told the wrong price that was for week days only.
Room service never restocked toilet paper or tissue paper, nor redid the beds.
Found a disgusting men's sandal behind a chair.
Don't book here even if your life depends on it.