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| - Avoid #1 Cochran Nissan at all costs!!!
Bryan had been looking for a car and figured out that he wanted a Nissan Maxima. After being ignored for 40 minutes when he was there (unheard at ANY dealership), he still went back, since they had the car he wanted in stock. He gave their internet guy and sales manager a chance. Though neither of them actually met with him when they were supposed to, the sales guy seemed okay... Until he decided to buy the car the next day (Friday at noon). They said they'd get back to him with rates, but though he called MULTIPLE TIMES and emailed, they didn't give him the (INSANELY HIGH) rates, which were clearly designed to screw him (he has good credit and can easily get a good rate for a new car) in hopes that he'd want the car so badly he'd go with their crappy rates, since the bank was closed, until he got there that night to pick up the car.
They lied repeatedly "We're losing money on this car." PLEASE. I worked at a car dealership and even if I hadn't EVERYONE with half a brain knows THAT never happens. Are they selling it for less than they'd planned, since it's not a 2016? Possible. But car dealerships don't sell for under cost any more than casinos lose money on their guests. I've never bought a used car, but these guys reminded me of the stereotypical sleazy used car salesmen & finance guys. There are PLENTY of other dealers in the area. If you want a Nissan, go somewhere else.
I see no way to respond to the response, so I'm editing my review.
We dealt with this dealership FOUR SEPARATE days and it is DEFINITELY how they did business 100% of that time. There is NO WAY we could have caught EVERYONE in the dealership on a bad day 4/5 days of the week if it were NOT the way they normally did business. It is very clear that they are horrible most (if not all) the time.
To make matters worse, the GM (who didn't impress us in person) called Bryan today to try to give him pathetic excuses. It turns out that they could have gotten Bryan a MUCH better deal (even better than the better deal he'd seen on PNC himself), but the finance manager was either too stupid or too lazy to get that deal. He clearly didn't even try.
I will NEVER step foot on another #1 Cochran lot of ANY kind, since it is clear they are okay with these horrible (and possibly illegal - I don't know PA's law on it, but if telling someone you got them the lowest rate and presenting them a rate more than 1% higher isn't illegal, it SHOULD BE) processes. STAY AWAY! Do not be fooled by the pretense of the caring comment.
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