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  • This was our 1st visit to McAlister's in Tempe on 1/27/2018. We ordered food to go for the ASU basketball game. We were greeted by a very pleasant girl at the register who helped us make a choice on a sandwich and side dishes. We ordered 1 club sandwich (to share)with cranberry sauce, 2 drinks, 2 sides (potato salad and coleslaw) and a rice crispy bar. We paid at the register and thought our order was pretty expensive - over $25. The wait time was appropriate - less than 5 minutes. The clerk delivered our bagged order to us and we proceeded to the basketball arena. We opened our bag to discover 2 club sandwiches, which explains the $25 cost - we only ordered 1 sandwich, 2 sides of coleslaw - no potato salad was included and no rice crispy bar. Unfortunately there was no time for us to return to the deli to alert them of their mistake. Service was nice and prompt, but they really need to work on double checking their orders. I will say that the sandwich was terrific and very large. We feel like we were cheated out of our order. This would have been a 5* review if the clerk had correctly processed our order. Perhaps she was new???
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