Ordered cheese fries and it took over 15 minutes. After all my friends got their orders I went to the counter to inquire and was told the cheese wasn't melting on the fries so they were waiting on that. They finally brought them out and the cheese still wasn't melted. They wanted to take them back and run them through the heat again. I just asked for a refund and they took the fries away. smh My friend called the manager over to explain everything and he was apologetic but at that point I was just frustrated. It's too late at 2am to play around with folks' food.